Roaming Information

Roam Like at Home (RLAH)

When roaming in one of the roam like at home countries you can use your standard bundles as you would at home, meaning less risk of out of bundle charges.

Countries include: Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus (excluding Turkish sector), Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden & Switzerland.

World Traveller Service (WTS)

You can access your UK allowances and bundles while roaming worldwide for just £4-5 per day in Tier 1 and £7 per day in Tier 2 (charged per calendar day, midnight to midnight UK time). This allows you to use your device in selected countries without worrying about expensive per-MB data charges or per-minute/SMS rates.

Out of country calls are charged at standard roaming rates. If you exceed your UK allowance, you are charged at standard roaming rates. To learn more about standard roaming rates, please contact us. The daily charge covers the following: Calls & SMS back to the UK, Calls & SMS within country, Calls & SMS received and Data within country.

Tier 1 Countries

Afghanistan, Albania, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Bahrain, Bangladesh, Barbados, Bermuda, Bosnia & Herzegovina, Brazil, Cambodia, Canada, Cayman Islands, Chile, China, Colombia, Congo (Democratic, Republic of), Costa Rica, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Ghana, Grenada, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Lao People's Democratic, Republic, Lesotho, Macao, Macedonia, Malaysia, Mexico, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Netherlands Antilles, New Zealand, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saint Kitts and Nevis, Saint Lucia, Saint Vincent & the, Grenadines, Samoa, Saudi Arabia, Serbia, Singapore, Sint Maarten, South Africa, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos Islands, Ukraine, United Arab Emirates, United States, Uruguay, Uzbekistan, Vanuatu, Vietnam, Virgin Islands (U.S.) & Virgin Islands (British).

Tier 2 Countries

Algeria, Angola, Azerbaijan, Bahamas, Belarus, Belize, Benin, Bolivia, Botswana, Burundi, Cameroon, Cape Verde, Chad, Congo, Cuba, Equatorial Guinea, Falkland Islands, (Malvinas), French Polynesia, Gabon, Gambia, Greenland, Guinea, Guinea-Bissau, Iraq, Ivory Coast, Lebanon, Liberia, Madagascar, Malawi, Mali, Mauritania, Mauritius, Namibia, Nepal, Niger, Nigeria, Palestinian Territory, Réunion, Rwanda, Senegal, Seychelles, Sierra Leone, Tajikistan, Togo, Tunisia, Turkmenistan, Uganda, Venezuela, Yemen, Zambia & Zimbabwe.

Travel Free

Travel Free typically includes European / RLAH countries, plus some other popular ones from the rest of world zones.

Countries include: Albania, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Barbados, Belgium, Bermuda, Bulgaria, Bosnia and Herzegovina, Canada, Canary Islands, Cayman Islands, Croatia, Cyprus (excluding Turkish sector), Czech Republic, Denmark, Dominica, Estonia, Faroe Islands, Finland, France, Germany, Ghana, Gibraltar, Greece, Grenada, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jamaica, Jersey, Kenya, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Malta, Mexico, Monaco, Montserrat, Mozambique, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Saba (Netherlands Antilles), San Marino, Slovakia, Slovenia, South Africa, Spain, St. Kitts and Nevis, St. Lucia, St. Vincent, Sweden & Switzerland, Trinidad and Tobago, Turkey, Turks and Caicos Islands & USA.

Travel Plus

Travel Free allows you to use your allowance in lots of countries for no additional cost. Travel Plus is where a £4-5 day rate applies to countries not included in Travel Free. Out of country calls are charged at standard roaming rates. If you exceed your UK allowance you are charged at standard roaming rates.

Countries include: Afghanistan, Andorra, Argentina, Armenia, Bahrain, Bangladesh, Bonaire, Brazil, British Virgin Islands, Cambodia, Chile, China, Columbia, Costa Rica, Curacao, Democratic Republic of Congo, Dominican Republic, Ecuador, Egypt, El Salvador, Fiji, Georgia, Guam, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Laos, Macau, Macedonia, Malaysia, Moldova, Mongolia, Montenegro, Morocco, Myanmar, Nicaragua, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Puerto Rico, Qatar, Russia, Saudi Arabia, Serbia, Singapore, Sint Eustatius (Netherlands Antilles), Sint Maarten, South Korea, South Sudan, Sri Lanka, Suriname, Swaziland, Taiwan, Tanzania, Thailand, Tonga, Ukraine, United Arab Emirates, Uruguay, US Virgin Islands, Uzbekistan, Vanuatu, Vietnam & Western Samoa.